Pricing

One price per user, storage included

Start free for up to 10 users, or try any paid plan free for 30 days. There are no contracts, and you can cancel anytime.

Free

$0per user / month

For small teams trying it out

  • Up to 10 users
  • 1 TB storage
  • Backup every 24 hours
  • 1 year retention
  • No Entra ID add-on
Get Started Free

Basic

$1.50per user / month

For teams that monitor their own backups

  • Self-monitored
  • Unlimited storage*
  • Backup every 8 hours
  • 1 year retention
  • Entra ID add-on available
Start Free Trial

Advanced

$2.50per user / month

For businesses that need longer retention

  • Self-monitored
  • Unlimited storage*
  • Backup every 4 hours
  • Up to 7 years retention
  • Entra ID add-on available
Start Free Trial

Business Critical

$3.50per user / month

For organizations that want us watching their backups

  • Fully monitored by our team
  • 10 user minimum
  • Unlimited storage*
  • Backup every 2 hours
  • Unlimited retention
  • Entra ID add-on available
Start Free Trial

*Fair use applies. Storage averages 150GB per user, pooled across your organization. Read the policy

Add-on

Back up Entra ID, too

Entra ID (formerly Azure AD) is the directory behind Microsoft 365. It controls who can sign in, which groups they belong to and what they can access. If a user or group is deleted or changed by mistake, people can lose access to email, files and apps.

Microsoft only keeps deleted Entra ID objects for a short time, and it can't roll back changes to the ones that still exist. The Entra ID add-on keeps a backup so you can restore them.

  • Backs up users, groups and directory objects
  • Works alongside your Microsoft 365 backup
  • Available on Basic, Advanced and Business Critical

Entra ID backup

$0.75per user / month

Add it to any paid plan. Not available on the Free plan.

Read the setup guide

Security and compliance

Ready for your security review

Independent audits and the agreements regulated businesses need.

SOC 2 Type 2 audited

VMOBACKUP is audited every year. The full report is available to paid customers under NDA.

Request the report

Business Associate Agreements

Covered by HIPAA? We'll sign a Business Associate Agreement with your organization.

Compare plans

Every feature, side by side

Every plan backs up Exchange Online, SharePoint, OneDrive and Teams. The difference is how often, how long you keep it and who watches it.

Swipe to see all plans

Feature Free$0per user / month Basic$1.50per user / month Advanced$2.50per user / month Business Critical$3.50per user / month
Storage and users
UsersUp to 10UnlimitedUnlimited10 minimum
Storage1 TBUnlimited*Unlimited*Unlimited*
Backup frequency and retention
Backup intervalEvery 24 hoursEvery 8 hoursEvery 4 hoursEvery 2 hours
Retention1 year1 yearUp to 7 yearsUnlimited
Coverage
Exchange Online Included Included Included Included
SharePoint and OneDrive Included Included Included Included
Microsoft Teams Included Included Included Included
Entra ID backupNot availableAdd-onAdd-onAdd-on
Support and management
MonitoringSelf-monitoredSelf-monitoredSelf-monitoredMonitored by our team
30-day free trialFree forever Included Included Included
Cancel anytime Included Included Included Included

*Fair use policy applies. Entra ID backup is $0.75 per user / month on any paid plan.

Try VMOBACKUP free, for as long as you want

The free plan isn't a trial. Protect up to 10 users and 1 TB with no credit card, no time limit and no sales calls.

Start Protecting Now

FAQ

Pricing questions, answered

How the plans, trials and billing work. Have a question that isn't here? Get in touch.

Is the free plan really free?

Yes. The free plan isn't a trial. It stays free for as long as you have 10 or fewer users and up to 1 TB of data. You don't need a credit card and there's no time limit.

How does the 30-day free trial work?

Basic, Advanced and Business Critical all start with 30 days free, so you have time to test backups and restores before you pay anything.

Your first bill only covers the days after your trial ends. For example, if you sign up on December 13, your trial runs through January 12. Your first bill goes out on January 31 and covers January 13 to 31. Cancel before your trial ends and you won't be charged.

Can I upgrade or downgrade my plan later?

Yes. You can upgrade or downgrade anytime from the VMOBACKUP portal. It's all self-service, so there's no need to contact support.

Can I cancel at any time?

Yes. There are no contracts, so you can cancel anytime from your VMOBACKUP account.

Cancellations aren't prorated. If you cancel on January 15, your service stays active through the end of January.

How is billing handled?

We bill by credit card through Stripe. Your payment is processed securely and we don't store your card details.

Your first month is free. After that, you're billed in arrears at the end of each month based on your usage.

What does the fair use policy cover?

Each user license comes with 150 GB of storage, pooled across your Microsoft 365 organization. One user can go over 150 GB as long as your average stays at or under 150 GB per user. For example, 9 users at 10 GB and 1 user at 250 GB averages 34 GB per user, which is fine.

If your organization averages more than 150 GB per user, we offer license plus storage plans. Get in touch and we'll help you pick one.

If your account goes over the limit, we'll email the account owner and you'll have 7 days to get back under it. After that, the account is suspended until it's back within the limit, and data may be deleted if it isn't resolved within 30 days. We'll send several emails before either of those happens.

What is the Entra ID add-on?

It backs up your Microsoft Entra ID users, groups and directory objects for $0.75 per user / month. You can add it to any paid plan. Read the setup guide.

Get in touch

Talk to someone who knows backup

Have a question about plans, setup or partnering with us? Send us a message and a real person on our team will get back to you.

Send us a message

We usually reply within one business day.