Register Your MSP Account #
Create a Free Account #
- Go to portal.vmobackup.com.
- Click REGISTER NOW and select the Free level.
- On the registration form, check the box to request MSP/Reseller access.
If your own MSP account exceeds 10 users or 1TB of data, you may need a paid subscription. Free accounts can still manage customer organizations.
Already Have an Account? #
If you already registered but didn’t request MSP access:
- Email support@vmobackup.com and ask to be upgraded to a Service Provider account.
- Most requests are processed within 1 business day.
Log In #
Once approved, log in at portal.vmobackup.com and begin adding customer organizations.
Add Customer Organizations #
Invite Customers #
- Log in to your MSP-enabled account.
- Click the Invite Customer link at the top of the portal.
- Bookmark this link for reuse. Any customer that registers via this link will automatically be linked to your MSP account.
- You can either register customers on their behalf, or share the invite link with customers for self-registration.
- For full MSP-managed clients, consider using an email alias like client1@msp.com or yourname+client1@msp.com
Customer Payment Setup #
- Free Accounts: No payment method required.
- Paid Accounts: Enter credit card details during registration. You may use your own card or the client’s.
Add M365 Organizations & Create Backup Jobs #
Add a Microsoft 365 Organization #
- In the left sidebar, go to Apps > Microsoft 365.
- Click Organizations.
- Select the + next to the relevant customer to begin setup.
You’ll need Global Admin access to the customer’s M365 account.
Create Backup Jobs #
- After the organization is added, go to Jobs in the left menu.
- Select the customer’s organization from the top-right dropdown.
- Follow the prompts to configure the backup job.